Privacy Policy

Introduction

JkWellness ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information when you contact us or book a consultation:

• Name
• Email address
• Phone number
• Information about your consultation preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your consultation requests
• To schedule and conduct consultations
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To send educational materials if you have opted in

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill a contract with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website or conducting business
• Legal authorities when required by law
• Professional advisors such as lawyers and accountants

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Consultation records are typically retained for 7 years in accordance with professional standards.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request restriction on processing of your data
• Right to data portability: Request transfer of your data
• Right to object: Object to processing of your personal data
• Rights related to automated decision-making: Not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

JkWellness
7 Vinohradnícka Street
Levice 934 01, Slovakia
Email: [email protected]
Phone: +421 36 635 70 48

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.